MedImpact Statement Regarding Cybersecurity Incident
SAN DIEGO, CA. – October 27, 2025 – MedImpact today issued the following statement regarding a system outage:
MedImpact recently identified ransomware on certain systems. Immediately upon learning of the incident, the company began implementing containment and mitigation measures.
The company also launched an investigation with the assistance of one of the nation’s leading cybersecurity firms and is notifying all applicable authorities.
MedImpact is currently working to restore impacted systems in a new environment that is segregated from the prior infrastructure and protected by multiple layers of defense. Due to these measures, as of today, pharmacy claims for all clients are now adjudicating.
The company apologizes for any disruption this issue may cause its clients and partners.
Improving outcomes, controlling costs, and navigating evolving quality measures are ongoing challenges facing health plans.
