How can we be sure our home delivery service is designed with our plan’s best interest in mind?

MedImpact’s fulfillment-neutral approach delivers the lowest net cost and best member experience.

HOW WE HELP

THE PROBLEM

Today, many PBMs require plans and members to use the home delivery service that they own -- not the one with the lowest price or best service. These “captive mail order” arrangements may result in misaligned incentives in which some PBMs profit from higher prices and volumes.

We think that’s wrong. So we built a better system.

9 %

Despite double-digit unit cost increases in some drug classes, plans that chose MedImpact Direct Specialty program saved up to 9% on specialty medications.
95.4 %

MedImpact Direct provides one of the highest levels of customer satisfaction in the industry. 95.4% of members report having a good experience and receiving their medications on time.

MedEmpower Fuel: A whole health approach to disease and condition management.

With an innovative approach to gamification, Fuel motivates members to focus on their health and wellness and continuously make progress. Members can set goals and personal challenges and benchmark themselves against the community of Fuel users

MedImpact Direct

MedImpact Direct is a convenient, reliable home delivery solution that harnesses the buying power, technology, and services of several of the nation’s leading pharmacies to deliver better service and lower prices.

Home delivery.

We work with mail-order pharmacies to help our plan sponsors select vendors and manage maintenance medications effectively.

Specialty management.

As specialty drug spending increases, MedImpact is delivering innovative strategies to help manage costs and improve member health.

Clinical outcomes.

We provide clinical expertise, national strategy, local customization, and personalized engagement programs to help improve member health.

ON A MISSION

Connected care.

Every year, we invest hundreds of millions of dollars in technology, people, and solutions to make healthcare benefits more connected, personal, and affordable.